Privacy Policy

Last updated: July 13, 2026

This Privacy Policy describes how Greeze Ltd, trading as Just You Need (“we”, “us” or “our”), collects, uses, stores and shares your personal information when you visit our website, use our services or make a purchase from www.justyouneed.com (the “Website”).

This Privacy Policy applies to customers and Website visitors located in the United Kingdom and the United States.

1. Who We Are

The data controller responsible for your personal information is:

• Company name: Greeze Ltd
• Trading name: Just You Need
• Registered address: 46 Monarch Drive, Sittingbourne, ME10 2GE, United Kingdom
• Company registration number: 15168371
• Email address: greezeltd@gmail.com
• Website: www.justyouneed.com

For questions about this Privacy Policy or the way we process your personal information, please contact us using the details above.

2. Personal Information We Collect

Depending on how you interact with our Website, we may collect the following categories of personal information.

Information You Provide to Us

We may collect:

• Your first and last name;
• Billing and delivery addresses;
• Email address;
• Telephone number;
• Account login details;
• Order and transaction information;
• Products viewed, purchased, returned or added to your shopping cart;
• Communications sent to customer service;
• Reviews, survey responses and feedback;
• Marketing preferences;
• Information submitted when entering a promotion or discount programme.

Payment Information

Payments are processed by authorised third-party payment providers.

Depending on the payment method selected, these providers may collect your payment card details, billing information and transaction authentication data. We do not normally receive or store complete payment card numbers.

Information Collected Automatically

When you access or use our Website, we may automatically collect:

• IP address;
• Browser and device type;
• Operating system;
• Device identifiers;
• Approximate location derived from your IP address;
• Pages visited;
• Products viewed;
• Referring website;
• Date and time of access;
• Shopping and browsing activity;
• Cookie identifiers;
• Interactions with advertisements and marketing communications.

Information Received from Third Parties

We may receive personal information from:

• E-commerce and website-hosting providers;
• Payment processors;
• Delivery and logistics companies;
• Fraud-prevention providers;
• Analytics providers;
• Advertising and social media platforms;
• Customer-service providers;
• Business and marketing partners.

3. How We Use Your Personal Information

We may use your personal information to:

• Process and fulfil your orders;
• Take and verify payments;
• Deliver products and provide tracking information;
• Create and manage your customer account;
• Communicate with you about orders, returns, refunds or enquiries;
• Provide customer support;
• Detect and prevent fraud, misuse and security incidents;
• Improve our Website, services and product range;
• Personalise your shopping experience;
• Measure Website traffic and performance;
• Send marketing communications where permitted;
• Display or measure relevant advertising;
• Manage promotions, discount codes and loyalty programmes;
• Comply with tax, accounting, legal and regulatory obligations;
• Establish, exercise or defend legal claims;
• Enforce our terms, policies and agreements.

We will not use your personal information for materially different purposes without providing appropriate notice or obtaining consent where required.

4. UK Legal Bases for Processing

If you are located in the United Kingdom, we process your personal information under one or more of the following legal bases.

Performance of a Contract

We process personal information when necessary to:

• Process your purchase;
• Take payment;
• Deliver your order;
• Manage returns, refunds and warranties;
• Provide requested customer support.

Legal Obligations

We may process and retain information to comply with:

• Tax and accounting requirements;
• Consumer-protection rules;
• Product-safety requirements;
• Fraud-prevention obligations;
• Court orders and requests from authorised public authorities.

Legitimate Interests

We may process information where necessary for our legitimate business interests, provided that those interests are not overridden by your rights.

These interests may include:

• Operating and improving our business;
• Protecting our Website and customers;
• Preventing fraud;
• Understanding how customers use our Website;
• Handling customer enquiries;
• Maintaining business and transaction records;
• Promoting similar products to existing customers where legally permitted.

Consent

We may rely on your consent for:

• Certain marketing communications;
• Non-essential cookies;
• Advertising cookies;
• Personalised advertising;
• Other processing activities where consent is required.

You may withdraw your consent at any time. Withdrawal will not affect the lawfulness of processing carried out before consent was withdrawn.

5. Cookies and Similar Technologies

We use cookies, pixels, tags, local storage and similar technologies to operate and improve our Website.

These technologies may be used to:

• Keep the Website functioning;
• Remember your shopping cart;
• Keep you signed into your account;
• Remember your preferences;
• Analyse Website traffic and performance;
• Prevent fraud and protect Website security;
• Measure marketing campaigns;
• Provide personalised content or advertising.

UK Visitors

For users in the United Kingdom, non-essential cookies will not be activated until consent has been provided, except where applicable law permits their use without consent.

You can accept, reject or adjust your cookie preferences through the cookie banner or cookie-settings tool available on our Website.

Withdrawing consent will not affect cookies used before your preferences were changed.

For additional information, please review our separate Cookie Policy.

6. Marketing Communications

We may send you promotional emails or messages when:

• You have provided your consent;
• You have purchased from us and applicable law permits marketing of similar products;
• Another lawful basis permits the communication.

You may unsubscribe at any time by:

• Clicking the unsubscribe link in a marketing email;
• Adjusting your account preferences;
• Contacting us at greezeltd@gmail.com.

Even after unsubscribing from marketing, you may continue to receive transactional communications relating to orders, payments, deliveries, returns, warranties or account security.

7. How We Share Personal Information

We may share personal information with service providers that help us operate our business, including:

• Website-hosting and e-commerce platforms;
• Payment processors;
• Banks and payment networks;
• Warehouses and fulfilment providers;
• Delivery and courier companies;
• Customer-service platforms;
• Email and marketing providers;
• Analytics providers;
• Advertising and social media partners;
• Fraud-prevention and security providers;
• Accountants, insurers, auditors and professional advisers;
• Government authorities, regulators and courts where legally required.

These organisations may process personal information on our behalf or as independent data controllers, depending on the service provided.

We may also disclose personal information:

• To comply with applicable law or a valid legal request;
• To investigate fraud or security incidents;
• To protect our rights, customers, employees or property;
• In connection with a merger, acquisition, reorganisation, financing or sale of all or part of our business.

8. Advertising and Social Media Partners

We may use advertising, analytics and social media technologies to understand Website activity, measure campaigns and present relevant advertising.

These partners may receive information such as:

• Cookie identifiers;
• IP address;
• Device and browser information;
• Website activity;
• Products viewed;
• Purchases or shopping-cart activity.

Under certain United States privacy laws, disclosing this information for targeted or cross-context behavioural advertising may be considered “selling”, “sharing” or “targeted advertising”, even when no money is exchanged.

Where required, you may opt out through:

• Our cookie-preference tool;
• A “Do Not Sell or Share My Personal Information” link displayed on the Website;
• A recognised browser-based opt-out preference signal;
• The contact details provided in this Privacy Policy.

9. International Data Transfers

Our Website and service providers may operate in countries outside the United Kingdom, including the United States.

As a result, your personal information may be processed in countries whose data-protection laws differ from those in your country.

Where UK personal information is transferred internationally, we use appropriate safeguards when required, which may include:

• UK adequacy regulations;
• The UK International Data Transfer Agreement;
• The UK Addendum to approved Standard Contractual Clauses;
• Contractual, organisational and technical safeguards.

You may contact us for additional information about the safeguards applicable to your personal information.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

• The duration of our relationship with you;
• Whether you maintain a customer account;
• Tax, accounting and commercial-record requirements;
• Warranty and product-liability periods;
• Fraud-prevention requirements;
• Applicable limitation periods;
• Actual or potential legal disputes;
• Consent and marketing preferences.

Order, invoice and payment-related records may be retained for the period required by applicable tax, accounting and consumer-protection laws.

When personal information is no longer required, we will delete, anonymise or securely isolate it, unless continued retention is required by law.

11. Data Security

We use reasonable administrative, organisational and technical measures designed to protect personal information against:

• Unauthorised access;
• Accidental loss;
• Misuse;
• Alteration;
• Disclosure;
• Destruction.

However, no online transmission or storage system can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of your account credentials and notifying us of suspected unauthorised account use.

12. Your Rights in the United Kingdom

If you are located in the United Kingdom, you may have the right to:

• Request access to your personal information;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal information;
• Request restriction of processing;
• Object to certain processing;
• Object to direct marketing at any time;
• Request the transfer of certain information in a portable format;
• Withdraw consent at any time;
• Request information about international-transfer safeguards;
• Complain to a supervisory authority.

These rights are not absolute and may be subject to legal exceptions.

To exercise a right, contact us at greezeltd@gmail.com. We may request information reasonably necessary to verify your identity.

You also have the right to lodge a complaint with the UK Information Commissioner’s Office. We encourage you to contact us first so that we can try to address your concerns directly.

13. United States Privacy Rights

Depending on your state of residence and whether the relevant law applies to our business, you may have the right to:

• Confirm whether we process your personal information;
• Access personal information collected about you;
• Correct inaccurate personal information;
• Request deletion of personal information;
• Obtain a portable copy of certain personal information;
• Opt out of the sale of personal information;
• Opt out of targeted advertising;
• Opt out of certain profiling activities;
• Limit certain uses of sensitive personal information;
• Appeal a decision relating to a privacy request;
• Receive equal service and pricing without unlawful discrimination for exercising your rights.

The exact rights available to you depend on your state and applicable legal exemptions.

To submit a privacy request, contact:

Email: greezeltd@gmail.com

Please include sufficient information to allow us to identify your account and understand your request.

We may ask you to verify your identity. You may also use an authorised agent where permitted by law. We may require evidence that the agent is authorised to act on your behalf.

We will not unlawfully discriminate against you for exercising your privacy rights.

14. California Privacy Notice

This section supplements the remainder of this Privacy Policy and applies to California residents where the California Consumer Privacy Act, as amended, applies to our business.

Categories of Personal Information

During the preceding 12 months, we may have collected the following categories of personal information:

• Identifiers, such as name, email address, postal address, IP address and account identifiers;
• Customer-record information, such as telephone number, billing information and payment-related information;
• Commercial information, such as purchases, returns, product interests and shopping history;
• Internet or electronic-network activity, such as browsing, search and Website interaction information;
• Approximate geolocation information;
• Audio, electronic or visual information submitted through customer-service communications;
• Professional or employment information when voluntarily provided in connection with a business purchase;
• Inferences derived from shopping activity or preferences;
• Sensitive personal information, such as account login credentials and payment information, where applicable.

We collect this information from you, your device, our service providers, business partners and publicly available sources.

We use these categories for the business and commercial purposes described in this Privacy Policy.

Disclosure of Personal Information

We may disclose these categories of personal information to:

• Service providers and contractors;
• Payment processors;
• Delivery and fulfilment providers;
• Analytics providers;
• Advertising and social media partners;
• Professional advisers;
• Government authorities;
• Parties involved in a business transaction.

Sale or Sharing

We do not sell personal information for money in the traditional sense.

However, the use of advertising cookies, pixels or similar technologies may be considered a “sale” or “sharing” of personal information under California law.

California residents may opt out through our cookie-preference tool, a “Do Not Sell or Share My Personal Information” link where displayed, or a recognised opt-out preference signal.

Sensitive Personal Information

We use sensitive personal information only where reasonably necessary to provide requested goods or services, process payments, maintain account security, prevent fraud or comply with law.

We do not use sensitive personal information to infer characteristics about consumers unless clearly disclosed and legally permitted.

California Consumer Rights

Subject to applicable exceptions, California residents may request:

• The categories of personal information collected;
• The categories of sources from which information was collected;
• The business or commercial purposes for collecting, selling or sharing information;
• The categories of third parties receiving personal information;
• The specific pieces of personal information collected;
• Correction of inaccurate information;
• Deletion of personal information;
• Opt-out of sale or sharing;
• Limitation of certain uses of sensitive personal information;
• Equal treatment when exercising privacy rights.

15. Global Privacy Control

Where required by applicable law, we process recognised opt-out preference signals, such as Global Privacy Control, as requests to opt out of the sale or sharing of personal information for the browser or device transmitting the signal.

You may still need to submit a separate request where the signal cannot be associated with your customer account.

16. Children’s Privacy

Our Website is intended for a general adult audience and is not directed to children under the age of 13.

We do not knowingly collect personal information directly from children under 13. If you believe that a child has provided personal information to us, please contact us so that we can investigate and delete the information where appropriate.

Users under the age of majority in their jurisdiction should use the Website only with the involvement of a parent or legal guardian.

17. Third-Party Websites

Our Website may contain links to third-party websites, payment services or social media platforms.

We are not responsible for the privacy, security or content practices of those third parties. You should review their privacy policies before providing personal information.

18. Automated Decision-Making

We may use automated systems to help detect potentially fraudulent transactions, account misuse or security risks.

Where an automated decision produces legal or similarly significant effects and applicable law provides specific rights, you may request information about the decision and ask for human review.

19. Changes to This Privacy Policy

We may update this Privacy Policy to reflect:

• Changes to our services;
• Changes to our data-processing practices;
• New service providers;
• Legal or regulatory developments;
• Security or operational requirements.

The revised version will be published on this page with an updated “Last updated” date.

Where required by law, we will provide additional notice or obtain consent before making material changes.

20. Contact Us

For questions, complaints or privacy-rights requests, please contact:

Greeze Ltd
Trading as Just You Need
46 Monarch Drive
Sittingbourne, ME10 2GE
United Kingdom

Email: greezeltd@gmail.com
Website: [www.justyouneed.com](http://www.justyouneed.com)